At Pharmaceutra, we are proud of our high standards
and our quality of service.
The majority of our customers are very happy with the services
that they receive from us.
However, there may be rare occasions where a customer is not
satisfied and may wish to
complain about a service or a product.
For any complaints, please contact us
via telephone or email.
Telephone:
0204 537 5441
Email:
purchasing@pharmaceutra.co.uk
We will acknowledge your complaints within
72 hours and aim to resolve the matter
within 7 to 14 days of receipt. In a few cases, this
timeline may be exceeded, but we
will inform you of the progress throughout the period. In the
majority of cases, however,
the issue is resolved in a matter of days.
We value your feedback and are here to
help.
Your satisfaction is important to us and we
are committed to resolving any concern
promptly and professionally.
